Common Questions
Product Care & Feeding
What are the benefits of giving my dog dehydrated treats?
Chewing is one of the best mental and physical actiivites for pets, a short period of 15 minutes are shown to release endorphins when back of the jaw gnawing takes place. These treats are fully digestible and serve as a dental chew to remove plague and tartar. Our treats are also free from wheat, corn, and soy, and are prepared in small batches.
Should I supervise my dog while they enjoy the treats?
We do recommend supervising while your pet is chewing especially if they are trying something for the first time. Chewing should be limited for 15 - 20 minutes per session, make sure to store treat in a dry cool place so it can be given when needed. Please ensure your pet has access to fresh water while chewing. Please consult with your veterinarian before giving your dog any new treats, especially if they have any health conditions. In case of any adverse reactions, discontinue use and contact your veterinarian immediately.
Where should the treats be stored?
Treats should be sealed after every opening and stored in a dry cool place. To ensure freshness, do not re add chewed treats back into package or containers, allow them to air out while still storing in a dry cool area.
Shipping & Returns
When will I receive my package after ordering?
Please allow 3-4 days for your order to be processed before being shipped since we do make orders in small batches. After being shipped, you should receive your order in 1-3 business days. Orders are shipped Monday- Friday.
What is your shipping policy?
Once your order is packaged, it will be shipped via USPS Priority Mail, which usually takes 1-3 business days to be delivered after arriving at post office. All rates for shipping are added at checkout and you will receive shipping confirmation with tracking number when items are sent. Shipping may vary by location of order placed.
What is your return policy?
Unfortunately, we do not accept returns or exchanges due to the nature of our treats. If any items are unsatisfactory, damaged or we sent the wrong item, please reach out to us within 48 hours of receiving your order and we will assist. We may ask for photo or video reference to assure we can assist in the best manner.
Are the treats made in the US?
Our treats are locally sourced and are made in small batches in USA.